Operations Lead
Company: ClareMedica Health Partners LLC
Location: Largo
Posted on: April 17, 2024
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Job Description:
Description:Job Description: Operations LeadLocation: Care
Center Classification: Full-time, ExemptDepartment: Administrative
Reports to: Market Lead Position Category: Managerial Last Revised:
October 2023At ClareMedica, exceptional is the standard.Driven by
our purpose to enhance the lives of the seniors in the communities
where we have the privilege to work, live, and play, the
ClareMedica team is comprised of the brightest and best in their
fields of expertise. From clinical excellence to unparalleled
administrative support and beyond, we're working together to help
seniors live happier, healthier, fuller lives.That kind of teamwork
and passion for excelling can only exist in a workplace that
fosters employees' growth and wellness and where their full
potential and value are realized. At ClareMedica, we're excited
about great people like you. We're even more excited to support you
with the resources, training, benefits, competitive compensation,
and more to help you thrive and succeed in our
communities.Opportunity awaits - welcome to ClareMedica.ESSENTIAL
FUNCTIONSThe primary responsibility of the Operations Lead is to
supervise the non-clinical operations of the medical practice to
ensure compliance with State and Federal regulations and company
policies and procedures that ensure the safety, security and
privacy of the staff and its customers. The individual provides
support and guidance to staff so that the office runs efficiently
and effectively. DUTIES AND RESPONSIBILITIESManages the center's
clinical operations to ensure organizational objectives relative
growth and strategy in partnership with Dyad leaders.Responsible
for handling employee matters on behalf of the company including
recruiting, interviewing, hiring, onboarding, training and
separating of employees according to company policy including
employee performance management.Ensures, monitors, and tracks that
key performance targets are met.Assists with the development and
execution of business strategies that promote growth and support
our High Touch Care model.Ensures proper back-office staffing
scheduling, approves staff timesheets, plans for and manages
staffing shortages, performs direct care duties as/when
needed.Ensures regulatory compliance with OSHA, HIPAA, AHCA and
other governing agencies. Enforces clinical and quality standards
of ClareMedica.Analyzes data to provide and provides insights which
lead to process and performance improvements.Provides clinical
support as requested for market initiatives.Manages medical and
administrative equipment inventory. Ensures availability and proper
preventative maintenance of emergency equipment. Troubleshoots
malfunctions; calls for repairs; and evaluating new
equipment.Manages medical supply inventories to guarantee optimum
levels are readily available.Completes all required training to
dispense medications from medication room.Serve as the liaison
between billing, external vendors, and the corporate office. The
position will lead the organization's efforts to create an
effective, efficient model of care delivery that meets the
standards of a High Touch Care Model.SUPERVISORY
RESPONSIBILITIESThis position has supervisory
responsibilities.Requirements:QUALIFICATIONS/
REQUIREMENTS:Bachelor's degree or equivalent experience.Excellent
communications and leadership skillsManagement experience, minimum
5 years in medical practice (required); primary care (FP, IM) is
preferred.Ability to efficiently multi-task, seamlessly shift
priorities and manage multiple projects in tandem. Ability to be
and remain calm and flexible in busy or stressful situations.This
job requires the use and exercise of independent judgment.Computer
knowledge and experience (Word, excel, electronic medical records,
etc.) is a requirement.Business and financial experiential
knowledge required.Clinical (nursing or medical) knowledge
preferred.Experiential knowledge of the Patient Centered Medical
Home model of care delivery is required.Bachelor's degree in
healthcare or related field required (master's degree
preferred)Strong leadership and organizational skills are
imperative.Knowledge of Medicare Advantage is a plus.A strong
background in customer service.BLS preferred.Exceptional customer
service skills and passion for serving others.Strong interpersonal,
oral, and written communication skills.Demonstrated strong
listening skills.Positive and professional attitude.Detail-oriented
to ensure accuracy of reports and data.Ability to communicate with
employees, patients and other individuals in a professional and
courteous manner.Proficiency with the ability to problem solve,
multitask, and carry out instructions.Working knowledge of medical
insurance and/or knowledge of electronic medical record EMR
systems.Spoken and written fluency in English. Bilingual is a
plus.Understanding of medical reimbursement and terminology and a
complete understanding of general office duties.Proficient computer
skills including Windows based office technologies (ex. Word,
Excel) and e-mail.HIPAA and AHCA experience preferred.WORKING
CONDITIONSGeneral office working conditions. PHYSICAL DEMANDSThe
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodation may be made to
enable individuals with disabilities to perform the essential
function. While performing the duties of this job, the employee
will be required to stand, walk; sit; use hands to finger, handle,
or feel objects, tools, or controls; reach with hands and arms;
climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear.
The employee must occasionally lift and or move up to 15 pounds.
Specific vision abilities required by the job include close vision,
distance vision, peripheral vision, depth perception, and the
ability to adjust to focus. Frequent travel is required, often up
to several hours of driving per day. Manual dexterity is required
to use desktop computers and peripherals. WORK ENVIRONMENTWork
environment characteristics described here are representative of
those that must be met by an employee to successfully perform the
essential functions of his job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. The noise level in the work environment is
usually moderate.TRAVELTravel is primarily local during the
business day, although some out-of-area and overnight travel may be
required.SAFETY HAZARD OF THE JOBMinimal
Hazards_________________________________________________________________________________________________________________________This
job description does not list all the duties and responsibilities
of the job. You may be asked by supervisors or managers to perform
other instruction, duties, and responsibilities, as appropriate.
You will be evaluated in part based upon your performance of the
duties and responsibilities identified in this job description.
Management has the right to revise this job description at any
time. The job description is not a contract for employment, and
either you or the employer may terminate employment any time, with
or without cause.PIed5431972e07-25660-33712543
Keywords: ClareMedica Health Partners LLC, Egypt Lake-Leto , Operations Lead, Other , Largo, Florida
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